Console
Mobile app
The REMI app has the dashboard, work items, turnovers and your group chats on your phone. It uses the same login as the web dashboard, and anything you change shows up in both.
WhereREMI app for iPhone and Android
Getting the app
Ask the REMI team how to get the app on your phone.
Sign in
Use your organization's email and password. Choosing Log out in the app ends the session on every device, including the web dashboard.
First time, and you only have an invitation?
- Tap I have an invite linkOn the sign-in screen.
- Paste the invitation linkLinks from emails don't open the app by themselves, so copy the link and paste it here.
- Create your login and finish setupThe same steps as on the web, except the app connects Hospitable only. See Getting started.
Find your way around
- Dashboard
- Needs you, REMI handled, today's check-ins and check-outs, and what's coming up at each property.
- Work Items
- Every open job, sorted into Needs you, REMI handling, Waiting and Done.
- Turnovers
- A month calendar of stays, cleanings and inspections, with a day-by-day list.
- Conversations
- Your group chats. If your account has the Inbox, this tab becomes Inbox and groups move behind its Groups button.
- More
- Properties, Preventive Maintenance, People, Integrations and Organization.
Pull down on any screen to refresh, or tap the sync button to pull the latest bookings from your PMS.
Handy on the go
- Approve a vendor or message. Open the work item from Needs you. The approval is at the top, where you can edit the message before sending.
- Log a job. Tap + on the dashboard or Work Items, add a title and the property.
- Update many jobs at once. Long-press a work item to select several, then use Bulk edit, or export them as a CSV file.
- Check a turnover. Tap a cleaning or inspection on the Turnovers calendar to change the cleaner, mark the home ready or remind the inspector.
- Turn REMI off or on. From System health on the dashboard.
The app doesn't send push notifications. Decisions and alerts come to your chat with REMI, and by email if you set a notification email.
Done on a computer
A few things live only on the web dashboard:
- The Knowledge Base.
- Connecting Hostaway. Hospitable connects from the app or the web.
- The Gmail forwarding and filter steps for the Inbox, because Gmail only allows them on a computer.